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Pinpoint Communications

Important Notice: Pinpoint WebAVM Service Upgrade

The Pinpoint WebAVM Software will be upgraded on Saturday the 7th August. The key features of this upgrade include:

  1. Improved Administration for Users Access and Reports.
  2. New Management Reports.
  3. New Map Printing and Save Map to file.
  4. Advanced Vehicle Grouping and Reporting.

User Administration

Administrators on the Pinpoint AVM System can now define a User Role and save this as a Template.

A User Role defines AVM feature access, management rights and reports.

Administrators can create new Roles via the Manager / Users Menu.

Roles and rights screen

New user menu

User management rights can be further defined by Department. If you use departments an AVM user must have a department assigned to the User Details. Drivers, Vehicles and Groups of Vehicles may also be assigned a Department. Use of Department effectively partitions the management of vehicles to users who belong to the same department.

When setting up a new user select Manage / Users / Details from the main menu.

Click on New and type in:

User Name; Password; Role and Department (optional)

If Departments are used, a user can also be set up to manage other departments. Select the other Departments the user can see from the multi-select box 'Departments user can see'

Departments the user can see

Vehicle Permissions; that is, the Vehicles a user can view on the map can be assigned by clicking on the Manage Permissions button on the User Details screen or from the Manage / Vehicles / Permissions.

New Management Reports

These reports enable you to better manage the performance of your AVM system and ensure all units are reporting accurately. These reports include:

Report name Description
User Activity List of AVM user names and frequency of login over the report period.
Tracker Activity Lists all Tracker units installed, Name, Serial Number and Group. Data usage by each tracker.
Vehicles not heard from (>72hours) Exception report of all trackers not reporting.
GPS fault report (>72 hours) Exception report of all GPS errors. A high error number (e.g.: > 100) should be reported to Pinpoint Customer Service Operations.

We recommend that the AVM system administrator sets a report schedule for the Vehicles not heard from and GPS fault report on a regular basis. Units reporting errors should be investigated.

New Map Printing and Save Map to file

A new map tool has been added to the tool bar. On the WebAVM Client this enables you to save the Map currently on view to a file. This file can then be printed or emailed.

Web save map

Smart Locator Client has the added feature of printing the map direct from the application and copy to clip board.

Locator save map

Improved Server Performance.

The AVM server is undergoing constant improvements and upgrades to ensure our customers experience is the same or better as the WebAVM system grows in use and functions. Improvements have been made in the processing of data and map display.

Tips and notes on application performance:

  • When first logging in the WebAVM or Smart Locator client may take longer to load. Usually this occurs on the 1st login after a server upgrade. Subsequent logins will be faster.
  • Reports take a long time to load. The reports engine will take some time to load for the first time. Once it is loaded it will load instantly on the second and subsequent use.

Advanced Vehicle Grouping and Reporting

The Pinpoint AVM System now supports advanced Vehicle Grouping and reporting. These features can be of benefit to organisations that utilise fixed routes or runs as part of their operational delivery.

If you organisation has Fixed routes or Runs please contact your Pinpoint Account Manager to organise a demonstration of this advanced feature.

To learn more about how your organization can benefit from the Pinpoint GPS system and mobile communications, click here to contact us.

Visit our web site www.pinpointcomms.com.au

Contact Pinpoint Communications

Tel: +61 2 9804 1764
Fax: +61 2 9804 1754
Email: avlsales@pinpointcomms.com.au
Web: www.pinpointcomms.com.au
Address:
Suite 5, 1059-1063 Victoria Rd,
West Ryde, NSW, 2114
Australia

Pinpoint Communications Pty Ltd. Suite 5, 1059-1063 Victoria Rd, West Ryde, NSW, 2114 Australia | Phone: +61 2 9804 1764